CULFC privacy policy

Privacy Note

What information do we collect about you?

We collect information about you when you register with us or place an order for services. We also
collect information when you voluntarily ask for quotations. Website usage information is collected
using cookies.


Cookies
Cookies are text files placed on your computer to collect standard internet log information and
visitor behaviour information. This information is used to track visitor use of the website and to
compile statistical reports on website activity.
If you would like more information about this, you can visit www.aboutcookies.org
You can set your browser not to accept cookies and the above website will tell you how to remove
cookies from your browser.


Using your personal information
We collect information about you to process your order, manage your account, and, if you agree, to
contact you about other services that we think may be of interest to you.
We use your information collected from the website or if you have registered by other means. If you
agree, we will pass on your personal information to our third-party suppliers / companies so that we
are able to operate your order of service.
We may use your personal information to:
• Administer the website.
• Improve your browsing experience by personalising the website.
• Enable your use of the services available on the website.
• Supply you with services.
• Send statements and invoices to you and collect payments from you.
• Send you general (non-marketing) commercial communications.
• Send you email notifications which you have requested.

 

Our mailing address is:
Coventry United Ladies FC Ltd, Butts Park Arena, CV3 1GE

• Send to you our newsletter and other marketing communications relating to our business or
the businesses of carefully-selected third parties which we think may be of interest to you by
post, by email or similar technology (you can inform us at any time if you no longer require
marketing communications).
• Provide third parties with statistical information about our users – but this information will
not be used to identify any individual user.
• Deal with enquiries and complaints made by or about you relating to the website

Personal Data
We may collect, store and use the following kinds of personal information:
• Information that you send to us in order to obtain a quotation for services.
• Information that you provide to us for the purpose of subscribing to our website email
notifications and/or newsletter.
• Information that you provide to us for the purpose of using our website-based and other
services.
• Any other information that you choose to send to us.


Coventry United Ladies FC Ltd will not share your information for marketing purposes with
companies outside of Coventry United Ladies FC Ltd.


We may share your information with credit reference agencies and other companies for use in credit
decisions, for fraud prevention and to pursue debtors.


For further information on how your information is used, how we maintain the security of your
information, and your rights to access information we hold on you, please email us on marcus.green@coventryunited.co.uk


Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our
website are subject to their own policy, which may differ from ours.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You
should check this page occasionally to ensure you are happy with any changes.
We may from time to time also notify you of changes to our policy by email.

FSA Supporter Code of Conduct - Women’s Game

In addition to all the relevant Government guidance many additional measures will be implemented by clubs to satisfy the requirements of local safety bodies – we need your continued support and cooperation with that to ensure grounds are safe places for everyone in the stadium on match days. 

1. Familiarise yourself with the latest Government guidelines

2. Plan your journey in advance and give yourself plenty of time – normal entry points might be closed and there may will be additional procedures;

3. The lead booker for a group should provide contact details within their booking to assist with NHS test and trace requirements;

4. All fans are recommended to wear a face cover, use any hand gel provided, and some clubs might do temperature testing as an entry requirement;

5. Pay close attention to signage, floor markings and instructions issued by stewards or via the club’s PA system;

6. Some amenities will be closed – there may be fewer toilets and food outlets available;

7. No cash – card payment only;

8. Stay in your seat for the full game if possible – and that includes half time. Standing fans must stay within their social bubble and avoid unnecessary movement. If you need to move wait until gangways are clear, avoid face to face contact and follow stewards’ instructions;

9. Goal! Brilliant. But please remember to respect maintain safe distances when celebrating;

10. Please be patient when leaving the stadium. It will take longer than normal to leave.

11. Clubs reserve the right to eject any spectator who fails to comply with this Code of Conduct. 

Please do not attend a game:

● If you or anyone if your household currently has symptoms of COVID-19, or have had symptoms in the past 14 days

● You or any members of your household or support bubble have been diagnosed with a confirmed or suspected COVID-19 infection in the last 14 days

● You or any members of your household or support bubble have been contacted via the NHS track and trace app told to self-isolate

● You have been in close contact with a person who has a confirmed or suspected case of COVID-19 in the past 14 days

Updated: 18/08/2021 - Alan Mohomed

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